Payment terms
Payment terms and conditions
These payment terms and conditions are valid for Öræfaslóðir ehf.
All stated prices are based on current purchasing price in Iceland and are in Icelandic Crowns (ISK) or EUROS. After receiving full payment prices are guaranteed.
PAYMENT
SCHEDULED TOURS
The full price of the tour must be payed upon reservation unless otherwise agreed.
PRIVATE DEPARTURES
If not otherwise agreed, 30% confirmation fee must be paid at the time of booking. Payment in full must arrive 8 weeks before departure or upon reception of invoice from Öræfaslóðir ehf. Payment is expected as a bank transfer to our account. If payment is with credit cards an additional 2% is added to the price.
CANCELLATION
All cancellations must be made by e-mail to info@arctichiking.is
CANCELLATION CHARGES
Depending on the type of tour a passenger chooses the non-refundable fee differs:
To cover costs Öræfaslóðir ehf has the right to keep the fee stated below if clients formally cancel participation within six months of departure.
SCHEDULED TOURS
- 15% of the tour price is non-refundable.
- 50% of the tour price is non-refundable if formally canceled 42-60 days before departure.
- 75% of the tour price is non-refundable if formally canceled 16-42 days before departure.
- 100% of the tour price is charged if formally canceled within 15 days before departure.
PRIVATE DEPARTURES
- 15% of the tour price is non-refundable.
- 50% of the tour price is non-refundable if formally canceled 42-60 days before departure.
- 75% of the tour price is non-refundable if formally canceled 16-42 days before departure.
- 100% of the tour price is charged if formally canceled within 15 days before departure.
INSURANCE
All our clients are advised to have travel insurance that includes SAR (Search and Rescue).
VALIDITY OF PRICES
In our tariffs, all quoted or shown rates are based on current purchasing prices in Iceland. If necessary Öræfslóðir ehf reserve the right without notice to change already quoted prices on the Internet or in price lists in case of currency fluctuation, government taxes, or other cost increases beyond our control. Any eventual changes in rates will not be made with less than 8 weeks‘ notice prior to arrival.
As soon as an invoice has been given out the price is guaranteed against any additional charges, except when an increase is due to obligatory government laws or currency changes. An amount equivalent to 5% of the package price will be absorbed by Öræfslóðir ehf. Amounts exceeding the 5% will be charged and clients can cancel their booking and be refunded in full if the additional charges exceed 10%.
OTHER
Note: Öræfaslóðir ehf reserve the right to alter tours and itineraries due to weather conditions, or for other security reasons. Changes or cancellations of programs at any time during a trip, can be made to ensure safety of clients and staff of Öræfaslóðir ehf. It‘s a client‘s full responsibility to meet the physical fitness level requirements of their trip.
If clients are not physically fit for their tour they may be dismissed from the tour at their own expense.
No responsibility is accepted for losses, expenses due to delays, changes of flights, or other services or because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules, or other similar causes. Öræfaslóðir ehf does not assume responsibility for accidents or death that can be traced to the participant´s negligence, acts of third parties, or exterior circumstances such as weather, natural occurrences, war, or other similar causes.
BANK INFORMATION
Arion banki hf
Borgartúni 19
105 Reykjavik
Iceland
ACCOUNT:
SWIFT/BIC: ESJAISRE
IBAN: IS440370266309036309211710
Öræfaslóðir ehf
Stapaseli 5
109 Reykjavík
Iceland